Confidentiality

We feel it is time to tell our patients who has access to medical notes. The paper notes are stored in the building unless a doctor uses them for visits. The computer records can be used at any of the surgery computers. There is an open external link used to maintain the computer by our software suppliers. The suppliers do not open individual records.

The following staff have access to all notes:

General Practitioners
General Practitioners in training
Practice Nurses

The following practice staff have access to notes to perform tasks e.g. filing or for clinical consultations:

Receptions Staff
Practice Manager
District Nurses
Health Visitors
Physiotherapists
Midwives
Dietitian
Psychiatric Nurse
Locum Doctors
Students

The following do not have routine access to notes:

Relatives
Employers
Lawyers
Police

In certain circumstance (usually the patients written approval or consent or it is a legal requirement) information will be released. It is understood that patients often have little choice about signing permission slips but we have refused inappropriate access in the past.