Our Team

We value our staff, who provide an efficient service and aim to allow all our patients to make the best use of the facilities. Please treat them with respect. The Practice operates a policy of zero tolerance toward abusive (physical or verbal) behaviour toward staff or other patients and will not be accepted.

Our Doctors

Our Associate Doctors

Our GP Registrar

About GP Registrars and Medical Students

In addition to our services for the community, we are also a training practice. This means that we have a GP Registrar and, at times, medical students working alongside the doctors. A GP Registrar is a fully qualified and experienced doctor at the start of their career in general practice. They are invited to join the practice for a period of time in order to gain further experience in the field. Medical Students are instructed at our Practice from time to time. You may be asked if you mind a student sitting in on your consultation or spending some time with you to discuss your health.

Our Reception Team

Our team of receptionists is here to help you when telephoning or attending the centre. The receptionists may ask a few details. Please be patient as these enquiries will enable them to help you in the most appropriate way.

Our Practice Manager

The Practice Manager, Mr Richard Birkenhead, has the task of coordinating the administrative and financial side of the practice. If there are any comments on the administrative side of the practice, good or bad, please pass them on in person or by letter. The practice is open to new ideas and would like to encourage patients to bring them forward. The Practice has an in-house complaints procedure. Please contact the Practice Manager if you have any complaints.

Practice Nurses

Practice nurses are employed by the doctors to assist them. Nursing staff are available for dressings and routine nursing duties at the surgery. They also run specialised Clinics and give vaccinations. They would be happy to discuss travel vaccinations.

District Nurses

The District Nursing Team is based at the Practice and can offer a wealth of experience and expertise in Home Nursing. They accept referrals from professionals and members of the public.

District Nurses can be contacted for advice at 012706 250 820 between 9.00 am and 4.00om and have an answering machine.

Our Midwives

Midwives provide care and advice during pregnancy and after childbirth and will see patients at the clinic by arrangement. Clinics are held on Tuesday, Wednesday, and Thursday afternoons at Grosvenor Medical Centre and on Wednesday morning at Gresty Brook. You should see your doctor to confirm pregnancy, who will then organise your antenatal care between the GP, midwife and hospital.

Health Visitors

We work closely with the Health Visitors who are based in the local Children's Centres. Their aims are to promote health and prevent ill health. They monitor the health and development of children and their families. They can be contacted at the surgery and are usually available between 9.00am and 10.00 am.

Dietician

Dieticians provide expert advice about weight reduction and special diets. A dietician attends Grosvenor all day on Tuesdays. The Doctor or nurse will arrange an appointment, if appropriate. The Dietician provides individual counseling for many conditions and, if requested, we are willing to arrange group sessions for weight reduction.

Physiotherapy

The Practice has access to full time physiotherapists who are based at the new Eagle Bridge health centre .The doctor will be able to refer you to the Physiotherapist when appropriate.