We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Grosvenor Medical Centre practice statement – Covid status from 19th July
Throughout the pandemic we have strived to make the medical centre as safe as possible to our patients and staff. We will continue to do so going forward and, from 19 July, nothing will change at the medical centre.
We will continue to see patients face to face wherever clinically necessary, including for routine health checks and screening, as we have throughout the last year and a half. This is in line with NHS England's current guidance (https://www.england.nhs.uk/2021/07/nhs-patients-staff-and-visitors-must-continue-to-wear-face-coverings-in-healthcare-settings/)
Patients will still need to wear a mask, socially distance and use hand sanitiser in the medical centre. Patient-facing staff will continue to wear PPE.
We do understand that it can be frustrating but we know that when patients come to us they may be sick and vulnerable, and some cannot receive the Covid vaccine due to medical reasons so we feel it would be wrong to not continue with these small precautions that can help to protect the patients and staff at Grosvenor and Gresty Brook Medical Centre.
Thank you in advance for your cooperation.
The latest update from Cheshire East Council can be found here: https://www.cheshireeast.gov.uk/council_and_democracy/council_information/media_hub/media_releases/council-urges-residents-and-businesses-to-remain-cautious-following-relaxing-of-restrictions.aspx
The latest information on symptoms of Coronavirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on nhs.uk/conditions/coronavirus-covid-19/
NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.
Use this service if:
- you think you might have coronavirus;
- in the last 14 days you've been to a country or area with a high risk of coronavirus;
- you've been in close contact with someone with coronavirus.
Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.
Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
Coronavirus (COVID-19) Vaccination Status
It is now possible to view your COVID-19 vaccination status using the NHS App and also Patient Access. Both of these systems allow you to view parts of your medical records (in this case the 'immunisation pages'). It is simple to register if you are not already a user https://www.grosvenormedicalcentre.org.uk/doitonline.aspx
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided in a holistic and patient centered manner (Mission Statement). This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction. We aim to provide holistic and patient centered care (
Both of our locations have car parks with designated spaces for the disabled along with suitable access to the buildings and toilet facilities.
Grosvenor Medical Centre is part of the Cheshire Clinical Commissioning Group (CCG). Further information about the CCG can be found on their website
(Site updated 16/07/2021)